Legal

Contact us.

KS Studios S.E.N.C. is a small partnership based in Quebec, Canada. Aureo is one of our products. The fastest way to reach us is by email — pick the right inbox below.

Email

General & support

Setup questions, feature questions, anything that doesn't fit another inbox.

Privacy (Law 25)

Privacy Officer: Claude Turcot. Access, correction, deletion, withdraw consent.

Refunds

For direct purchases or store-refund support letters. See Refunds.

Business

Press, partnerships, integrations, bulk licensing.

Mail

Registered office
KS Studios S.E.N.C.
[Mailing address]
Quebec, Canada

We're a partnership — there's no front desk. Mail reaches us, but email is much faster.

Response times

We aim to reply to most emails within two business days. Privacy requests under Quebec Law 25 are answered within 30 days, as required by law. We don't operate on weekends.

App Store and Play Store support

For issues specific to billing, downloads, or account access on the stores themselves, those teams are usually fastest: